How do I contact thredUP?

For media and partnership inquiries, please feel welcome to email [email protected]….We are available via Web and In App chat at the following times:

1. Monday through Friday: 6:00am to 8:00pm PST.
2. Saturday: 7:00am to 5pm PST.
3. Sunday: 8:00am to 5pm PST.

Where is thredUP warehouse located?

100 Lakeview Parkway, Vernon Hills, Illinois
The company has leased 145,000 square feet in the Chicagoland suburb, which is located at 100 Lakeview Parkway, Vernon Hills, Illinois.

How many warehouses does thredUP have?

four warehouses
thredUP has four warehouses across the U.S. That’s a lot of clothing! Applying your Home Warehouse filter limits your shopping to just one warehouse, reducing your environmental footprint with fewer shipments. By shopping from your Home Warehouse you’re also getting the best deals.

Is ThredUp designer authentic?

What does thredUP’s LUXE quality inspection involve? thredUP puts quality and authenticity first. We accept items in excellent condition—there should be no holes, pilling, stains, signs of wear, or missing labels. In addition, our staff of highly trained authenticators ensures that there are no signs of counterfeit.

How much does ThredUp clothing cost?

ThredUp pay: 5 to 80 percent of the anticipated selling price. (The more valuable the item, the higher your percentage.) ThredUp commission: 20 to 95 percent of the selling price. (The more the item sells for, the lower ThredUp’s commission.)

How do I cancel a ThredUp return?

If you returned an item outside of our return timeframe, or if the item you returned is not in its original condition, your return will be canceled and details of the cancellation will be sent to you via email.

What does ThredUp do with unsold clothes?

If an item is sold and then returned, thredUP resets the item’s consignment window. If an item sells a second time, you’ll be paid immediately. If an item doesn’t sell within the set timeframe, you won’t be paid for it. If you didn’t choose return assurance, any unsold items will be recycled or sold later by thredUP.

Does ThredUp sell fake bags?

We do not accept fake handbags or knockoffs. Handbags are put through a rigorous and brand-specific authentication process by our team of luxury retail experts. Due to the high value of handbags, thredUP recommends adding Return Assurance to any Clean Out Bags that include handbags.

How much does thredUP clothing cost?

How do you save searches on thredUP?

To enter into the drawing, you must login to your thredUP account and save any search by entering a keyword(s) in the search box located in the upper right-hand corner of thredup.com on desktop only. After entering your search term you must click “SAVE THIS SEARCH” located on the following results page.