How do I complain about my broadband provider?

How to complain about broadband

1. Speak to your provider. The first step is to get in touch with your provider’s customer service and make them aware of the issue.
2. Escalate the broadband complaint.
3. Accept the resolution or request a deadlock letter.
4. Complain to the ombudsman.

How do I file a complaint against a company?

10 Effective Ways to Complain About a Company Online

1. Go to the company website.
2. Contact the Better Business Bureau.
3. Contact the Federal Trade Commission (FTC).
4. Check out the Ripoff Report.
5. Email [email protected].
6. Try Yelp.
7. Post on Planet Feedback.
8. Google your attorney general.

How do I lodge a complaint against a company in South Africa?

Specific consumer complaints are handled by Consumer Provincial Offices.. PHONE+27 (11) 789-2542 or +27 (12) 348-9311, Fax: +27 (11) 789-4525. The Competition Commission deals with, amongst other things, mergers, and abuse of a dominant position in the industry as well as practices that restrict competition.

Where do I complain about a company UK?

the Financial Ombudsman Service – for complaints about banks, investment companies, insurance companies and other financial services companies. Communications and Internet Services Adjudication Scheme (CISAS) – for complaints about telephone, mobile and broadband companies.

Where can I complain about internet not working?

How to complain against a broadband internet service provider? You can raise your issues at Complaint Centre through the “Consumer Care Number” in its service area, provided for redressal of complaints which is accessible between 0800 hrs and 2400 hrs on all days of the week. “Consumer Care Number” is toll-free.

Where can I complain about wifi?

Make a complaint. If you cannot resolve a problem with your provider, contact the Telecommunications Industry Ombudsman (TIO) on 1800 062 058 or through the TIO website .

How do I complain about a company salary?

IndianMoney Review: File Complaint Against Employer For Salary

1. Contact the HR department.
2. Send legal notice to your employer.
3. Go for Arbitration.
4. Approach the labour commissioner.
5. File your complaint in a labour court:
6. Employment contract.
7. Evidence of not receiving the salary.
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How long does a company have to resolve a complaint?

You have up to 8 weeks to resolve all other complaints. The time you have to resolve a complaint starts from the date it is received anywhere in your business. Customers might complain to you in a number of ways, so it’s important to make sure all relevant staff know how the complaints procedure works.

Can Trading Standards help me get a refund?

Trading Standards can take businesses to court or stop them operating, but they won’t help you fix your problem – for example, they can’t help you get a refund. You can get help with your consumer problem from the Citizens Advice consumer service.