Can you return used brushes to Sephora?

Sephora has a great return policy. Gather up your receipt and the brush(s) you want to return and take them back. They will give you a refund or credit, depending on how you paid for them initially.

Can I return an opened item to Sephora?

Officially, Sephora allows returns, both opened and unopened, within 60 days of purchase, and items without a receipt are accepted in exchange for store credit.

Do you need the original packaging to return at Sephora?

You do not need the box. You also do not need the recipt if you are a Beauty member. They will simply give you store credit.

Did Sephora change their return policy?

Sephora changed the return policy for all purchases on or after August 28, 2019 from 60 days to 30 days in store and online!

Can you return foundation to Sephora if you don’t like it?

Sephora totally understands if you bought a product (ex: your foundation) and don’t like it. If you purchased your foundation in a Sephora store and return it back to the store within 60 days of the purchase date, you’ll receive a full refund.

Can Sephora look up a receipt?

Yes you can make returns at Sephora without your receipt. Sephora can look up your order by the credit card you purchased the item with or your Beauty Insider Account to process your return without a receipt. If they can’t find either your credit card or the Insider Account you’ll get store credit.

What is the Sephora return policy?

Visit any free standing Sephora store to return a new or gently used item purchased from Sephora.com or a third-party marketplace within 60 days of purchase. Please bring your Sephora original packing slip with you, as well as the credit or debit card you used to place your order.

How many times can you return at Sephora?

So, it may come as a pleasant surprise that, thanks to Sephora’s generous return policy, you can return any new or gently used products for a full refund, so long as it’s in the time parameters—30 days, in most cases—that the store lists on its website.

Can you return something to Sephora if you don’t like it?

Sephora is also happy to exchange your new or gently used Sephora in-store purchase or Instacart purchase of Sephora product for another product within 60 days of purchase. We do not accept mail returns for merchandise originally purchased at a retail location.

How many times can you return something to Sephora?

With Sephora, you can make returns on any product, no questions asked, within 60 days with a receipt (or an exchange for store credit without one)… within reason.

What does Ulta do with returned makeup?

While the store is happy to honor its return policy, the company doesn’t resell items that have been brought back. In the video, Bianca shows how pristine makeup palettes that have been returned are scraped into the trash; liquids and moisturizers are squirted away; and coveted Kylie Lip Kits are destroyed.

What if I lost my Sephora receipt?

You can call customer service for assisstance. Or, you can call the store you bought it at and talk to a manager to help you.

What happens when you return a product to Sephora?

♦ When you return your purchase to Sephora.com by mail, if your new or gently used product is received by Sephora within 60 days of purchase, you will receive the following refund: Your credit or debit card used to make the purchase. An online store credit that can be used at Sephora.com but is not valid for use in Sephora stores.

How long does it take to exchange a Sephora product?

Sephora merchandise credit will not be replaced if lost or stolen. Sephora is also happy to exchange your new or gently used Sephora in-store purchase for another product within 60 days of purchase. We do not accept mail returns for merchandise originally purchased at a retail location.

Can you return a Sephora gift card to JCPenney?

A Sephora gift card. A Sephora gift card. *Please return your item (s) to a Sephora Inside JCPenney store in order to receive a full refund on your JCPenney card. Items purchased on Sephora.com may not be returned by mail or in stores, and will not be refunded, more than 60 days after the purchase date.