Q&A

How do I check the balance on my Green Dot MoneyPak card?

How do I check the balance on my Green Dot MoneyPak card?

Checking Your Balance by Phone. Call Green Dot customer support. The number for Green Dot customer support is 1-866-795-7597.

Is Green Dot and MoneyPak the same?

Once you load cash to a MoneyPak, the MoneyPak number on the back of the package is the same as cash. If you lose the MoneyPak or give the MoneyPak number to the wrong person and the MoneyPak is used, Green Dot cannot refund your money. A MoneyPak can only be purchased with cash.

Do Green Dot MoneyPak cards expire?

There is no pre-set expiration date for the MoneyPak. The MoneyPak is deemed to be expired when the balance is $0. Life of the MoneyPak. Subject to these Terms, the MoneyPak is valid until the balance is $0.

Can I withdraw money from my temporary Green Dot card?

The maximum initial load amount is $500. These initial load amounts may vary by retailer. Your Temporary Card has no ATM access. Prior to using the Temporary Card, you must register it, either by going online to the website address on the back of your Card or by calling 1-866-785-6963.

Can you transfer money from Green Dot to cash App?

You can use the Cash Back Green Dot card and link to your Cash App account to send money from the app. You can quickly transfer money from Greendot to Cash App account as well as other bank accounts as per your need. All you need is your personalized MoneyPak or the Unlimited black card in order to transfer the money.

Can you get scammed on Green Dot?

Internal Revenue Service Scam: The victims receive a call and are told that they owe back taxes, fees or fines to the I.R.S. and that if they do not make an immediate payment using a Green Dot MoneyPak card they will be arrested or deported. This scam is perpetrated in the same manner as the utility scam.

How much money can you deposit on a Green Dot card?

The maximum daily cash reload limit is $3,000, but maximum in-store reload limits also apply, and you may not load cash to your Card at any time the funds balance on your Card exceeds $3,000. We reserve the right to accept or reject any request to reload your Card at our sole discretion.

Does Green Dot give you $50?

The Green Dot Bank High-Yield Savings Account is available only in conjunction with the Unlimited Cash Back Bank Account. There’s also a $50 signup bonus for the Unlimited Cash Back Bank Account. The $50 bonus will only be available for use after 12 months.